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TERMS & CONDITIONS

Mr. Massage — Private Male Therapist in Sri Lanka

Professional · Ethical · Confidential · Home & Hotel Visits

These Terms & Conditions ensure clarity, professionalism, and safety for both the client and the therapist.
By booking a session with Mr. Massage, you agree to the following:

1. General Service Agreement

  • All services are provided with professional standards, respect, and discipline.
  • The therapist reserves the right to refuse or end a session if professionalism or safety is compromised.
  • Clients must be 22 years or older.
  • By booking, you agree to follow these guidelines.

2 . Home & Hotel Visit Requirements

Clients must ensure that:

  • The environment is safe, quiet, and private.
  • There is enough space for the therapy setup.
  • The location is calm and free of disturbances.
  • Only the expected individuals are present unless previously agreed.

If a location is unsuitable or unsafe, the therapist may decline or leave.

3. Professional Conduct

To maintain a respectful and professional environment:

  • Clients must behave with maturity and courtesy.
  • No inappropriate or disrespectful behavior is allowed.
  • No comments, actions, or requests that compromise comfort or professionalism.
  • Communication should remain respectful and calm.

Any violation results in immediate termination of the session without refund.

4. Female Client Guidelines

For women booking individually:

  • Clear communication will be established before the session.
  • Towel coverage and comfort will be maintained throughout.
  • Pressure, style, and areas of focus will be discussed in advance.
  • The session will remain slow, controlled, and respectful at all times.

Your ease and comfort guide the entire process.

5. Couple Session Guidelines

For couples:

  • The male partner must remain present in the room for the entire session.
  • The environment must be calm and cooperative.
  • Both partners must understand and respect the boundaries of the therapist.
  • The experience is structured, grounded, and focused on comfort.

This ensures a safe, trusting, and harmonious environment.

6. Male Client Guidelines

For male clients:

  • Communication remains direct, simple, and professional.
  • Respect and maturity are expected at all times.
  • Sessions may be ended if boundaries are crossed.

7. Privacy & Confidentiality

We maintain strict privacy standards:

  • No client information is shared.
  • No personal data is stored.
  • All conversations remain confidential.
  • Contact history can be deleted upon request.

Your identity and session details remain private at all times.

8. Health & Medical Conditions

Clients must inform the therapist about:

  • Injuries
  • Surgeries
  • Chronic pain
  • Allergies
  • Mobility issues
  • Medical conditions

This ensures safe, comfortable, and appropriate bodywork.

A session may be postponed if a condition requires medical clearance.

9. Payment Terms

  • Payments may be made in cash or bank transfer.
  • Payment is due before or after the session (as communicated during booking).
  • Prepayment may be required for hotel appointments.
  • Prices may vary based on travel distance and session type.

10. Travel Fees

  • Some locations may include an additional travel charge.
  • Travel fees will be clearly stated before confirmation.
  • Once travel begins, the travel fee is not refundable.

11. Cancellations, Rescheduling & Refunds

Cancellations

  • Must be made at least 2 hours prior to the appointment.
  • Late cancellations may require full payment.
  • Once travel begins, the travel fee is not refundable.

Rescheduling

  • Allowed based on availability.
  • Requests should be made in advance.

Refunds

Refunds may be offered only if:

  • The therapist is unable to attend due to an emergency.

No refunds for:

  • Late cancellations
  • No-shows
  • Unsafe or unsuitable environments
  • Disrespectful behavior

12. Right to Refuse Service

The therapist may decline or end a session if:

  • Behavior becomes inappropriate or disrespectful
  • The environment is unsafe
  • Communication becomes aggressive
  • Boundaries are ignored

Mutual respect is mandatory.

13. Liability

  • Massage therapy is not a substitute for medical treatment.
  • Clients accept responsibility for their own physical well-being.
  • The therapist is not liable for undisclosed health issues or injuries resulting from them.

Acceptance of These Terms

  • By booking a session, you acknowledge and agree to these Terms & Conditions. If you have any questions, feel free to ask before confirming your appointment.

Book With Confidence

Private · Professional · Confidential

Home & Hotel Visits — Colombo & Selected Cities

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Mr. Massage is Sri Lanka’s leading private male therapist service, trusted by women, men, and couples seeking a safe, discreet, professional, emotionally intelligent bodywork experience.

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